Cody Cook

About Me

Originally from Southeastern Idaho, I completed my high school education in 2006 and spent a year at the University of Idaho before moving to Salt Lake City, where I lived for five years before settling in California in 2012. Recently, I completed my Bachelor of Science in Computer Science with a concentration in Project Management from Southern New Hampshire University. I continue to work full-time as a Senior Staff Technical Support Engineer at NETGEAR and now also take on side projects in full-stack software development, technical consulting, and tech support.

Driven by a passion for solving problems, I enjoy creating solutions that streamline processes and help people navigate their tech needs. Outside of work, I’m a fan of exploring the California food scene, traveling, driving my Polestar 2, and looking for new adventures.


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Resume

Experience

2021 - Current
NETGEAR, Inc.

Senior Staff Technical Support Engineer

2017 - 2021
NETGEAR, Inc.

Staff Technical Support Engineer

2016 - 2017
NETGEAR, Inc.

Senior Technical Support Engineer

2013 - 2016
NETGEAR, Inc.

Technical Support Engineer

Education

2022-2024
Southern New Hampshire University

Computer Science, Project Management

Bachelor of Science, Computer Science (BSCS).

2006-2007
University of Idaho

Computer Science, Spanish

Attended one year of school, majoring in Computer Science and minoring in Spanish.

Knowledges

  • AI
  • Chatbots
  • Databasing
  • Machine Learning
  • Networking
  • Operating Systems
  • Programming Languages
  • Project Management
  • Salesforce
  • Scripting
  • Security
  • Storage
  • Virtualization
  • Web Development
  • Wireless

Certificates, Degrees, and Licenses

Amateur Radio

Operator Class: General
Call Sign: KK6KVP
03/27/2014 - current
Federal Communications Commission

HVAC Technician

EPA Clean Air Section 608 Type I
83D43F3282EFA5020
09/09/2022 - current
Mainstream Engineering Corporation

HVAC Technician

EPA Clean Air Section 609
9485E1EEB1B4A5020
09/09/2022 - current
Mainstream Engineering Corporation

Orientation and Leadership Training Certificate

03/23/2023
The National Society of Leadership and Success

Foundations of Leadership Certificate

09/05/2023
The National Society of Leadership and Success

Bachelor of Science, Computer Science

Summa Cum Laude
Parchment
11/15/2024
Southern New Hampshire University

Heavy-Duty Inspection and Maintenance Tester Training Course

HD I/M Tester
IB522015
02/01/2025 - 02/01/2027
California Air Resources Board

Referrals for you

Name & Description Referral Link
AbuseIPDB
An IP address blacklist for webmasters and sysadmins to report abusive behavior.
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DigitalOcean
Simple cloud hosting, scalable droplets, and great documentation.
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Google Workspace
A cloud-based productivity suite that helps teams communicate, collaborate, and get things done from anywhere and on any device. It's straightforward to set up, use, and manage.
American Express Delta
I fly Delta and have their American Express credit card. Highly recommended for building miles on a great airline.
Delta AmEx
American Express Platinum
I also recommend the American Express Platinum card. It has great benefits and rewards.
AmEx Platinum
Chase Sapphire
I love the free DoorDash DashPass benefit and cashing out my rewards.
Chase Sapphire
DoorDash
DoorDash keeps me fed.
DoorDash

Contact

What can I do for you?